FREQUENTLY ASKED QUESTIONS

WHAT IS KIGURUMI?

Kigurumi are fun and cozy costume pajamas/cosplay pajamas from Japan!
A kigurumi is an all in one over-sized animal costume, usually made from light weight material, similar to a baby grow but for adults.
In Japan, Kigurumi costumes are worn as a way to break the conventions of traditional dress… or just as comfy pajamas!
In addition,In the United States developed the kigurumi onesie.It’s an adult version of a baby onesuit
More about Kigurumi check here

YOUR KIGURUMI FIT ME?

If you’re over 5 feet tall, our Kigurumi will fit you! They are very baggy and have low crotches to accommodate people of all heights and sizes. If you’re taller than 6 feet, it’ll cut off just above your ankles. Some of our styles are also available in X-Tall size. we have different size suit for different person, check out our sizing guide.

HOW MUCH IS SHIPPING?

Our Starndard Shipping Fee is $5. more than $50 we can free shipping
Starndard Shipping: 7-15 Business Days to Delivery.
You can find all about shipping fee and shipping methods  shipping details here.

Do You Make Custom Kigurumi?

Usually we don’t support Custom Kigurumi,but if your quantity ordered is more than 300pcs.we can do it!

WHAT IS YOUR RETURN POLICY?

You can find our Exchange & Return Policy.

Why Was My Credit Card Declined?

When payments get declined, it’s most often because the address entered during the checkout process is different form the address on the card. The billing address and the address on the card should be the same. If your credit card gets declined, you may see a pending charge on your credit card statement. Please do not worry about the charge; it will disappear in a couple of days.Check here read more about payment

WHOLESALE ORDER, IS THIS POSSIBLE?

Yes.Absolutely. Please send us e-mail and we’ll get talking!